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Residential IT Services
Technology problems at home shouldn't ruin your day. JBM Tech Group comes to you — we fix it right, explain everything in plain English, and charge a flat rate with no surprises. Serving South Palm Beach County and North Broward County.
Everything Your Home Needs
From computers and smartphones to Wi-Fi, printers, and smart home devices — we handle it all, at your home, at a flat rate.
Home IT Concierge
Your personal tech expert on call. We handle everything from day-to-day tech questions to full device management — so you never have to figure it out alone. Ideal for homeowners who want ongoing, hands-on support.
- Dedicated technician for your household
- Priority scheduling & same-day response
- Ongoing device health monitoring
- Tech questions answered by phone or email
- Annual device checkups & tune-ups
- Coordination of all your home tech needs
IT Training & Tech Coaching
Not sure how to use your computer, tablet, or smartphone? We sit down with you one-on-one and teach you at your own pace — no jargon, no rushing, just clear and friendly guidance.
- One-on-one sessions at your home
- Computer basics for beginners
- Smartphone & tablet how-to coaching
- Email, video calls & internet safety
- Using apps: Zoom, Google, YouTube & more
- Customized lessons for your skill level
New Computer Setup
Just got a new computer? We handle the full setup — unboxing, configuration, data transfer from your old machine, and making sure everything is ready to use.
- Unboxing & initial configuration
- Data & settings transfer from old PC/Mac
- Software installation & updates
- Email & account setup
- Security software installation
- Personalized walkthrough of your new device
Computer Repair & Tune-Up
Is your computer running slow, freezing, or crashing? We diagnose and fix the problem at your home — no need to pack it up and drop it off somewhere.
- Slow computer diagnosis & optimization
- Virus, malware & spyware removal
- Operating system repair & reinstall
- Hardware diagnostics & replacement
- Data backup & recovery
- Software installation & troubleshooting
Smartphone & Tablet Support
iPhone, Android, iPad — we help with setup, troubleshooting, data transfer, app issues, and syncing all your devices together seamlessly.
- New phone setup & configuration
- Data & contacts transfer between devices
- App installation & troubleshooting
- Email & calendar account setup
- iCloud & Google account sync
- Screen & battery replacement referrals
Home Wi-Fi & Network Setup
Dead zones, slow speeds, or devices that won't connect? We set up and optimize your home network so every room and every device stays connected.
- Router setup & configuration
- Wi-Fi dead zone elimination
- Smart home device connection
- Network security & password setup
- Parental controls & guest networks
- Streaming & gaming optimization
Virus Removal & Security
Worried your computer has a virus or that your personal information is at risk? We remove threats and put protections in place so it doesn't happen again.
- Full virus & malware scan and removal
- Antivirus software setup & configuration
- Browser security & privacy settings
- Password manager setup
- Phishing & scam awareness guidance
- Ongoing security monitoring (plan clients)
Printer & Device Setup
Printers, smart TVs, tablets, and other devices can be surprisingly tricky to set up. We handle the setup and make sure everything works together.
- Printer installation & wireless setup
- Smart TV & streaming device setup
- Tablet & smartphone sync
- External drive & backup device setup
- Multi-device network configuration
- Device-to-device file sharing
Data Backup & Recovery
Losing your photos, documents, and memories can be devastating. We set up reliable backups and recover data when the unexpected happens.
- Automated cloud & local backup setup
- Photo & document recovery
- Hard drive failure recovery
- Backup monitoring & verification
- File & folder restore on demand
- Migration to new computer
Smart Home & Streaming Setup
Smart TVs, streaming sticks, smart speakers, and home automation devices — we get them all set up and talking to each other.
- Smart TV setup & app configuration
- Roku, Fire Stick, Apple TV setup
- Smart speaker & display setup
- Smart home device integration
- Streaming service account setup
- Remote & voice control configuration
Not Sure Which Service You Need?
Just call or email us. We'll ask a few questions and point you in the right direction — no pressure, no sales pitch.